SprinLavat Logo
  • Home
  • About
  • Services
  • Shop
  • Blog
  • Contact

Terms of Service

Last Updated: August 15, 2023

These Terms of Service ("Terms") govern your access to and use of the SprinLavat website at sprinlavat.center (the "Website") and any products or services offered by SprinLavat ("we," "us," or "our").

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use our Website.

1. Account Registration

To access certain features of the Website, you may need to register for an account. When you register, you agree to provide accurate, current, and complete information about yourself and to update this information to keep it accurate, current, and complete.

You are responsible for safeguarding your account login details and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

We reserve the right to disable any user account at any time if, in our opinion, you have failed to comply with any provision of these Terms.

2. Products and Services

2.1 Product Information

We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on our Website. However, we cannot guarantee that your computer's display of any color will be accurate, and we do not guarantee that product descriptions or other content on the Website are accurate, complete, reliable, current, or error-free.

2.2 Availability and Pricing

All products and services are subject to availability. We reserve the right to discontinue any product or service at any time. Prices for products and services are subject to change without notice.

2.3 Seasonal Variations

Please note that our floral products are subject to seasonal availability. In some cases, we may need to substitute certain flowers or elements in an arrangement with similar items of equal or greater value to ensure quality and freshness.

3. Orders and Payments

3.1 Order Acceptance

Your order constitutes an offer to purchase our products or services. We reserve the right to accept or decline your order for any reason, including unavailability of products, errors in product or pricing information, or problems identified by our fraud detection systems.

3.2 Payment Terms

We accept various payment methods as indicated on our Website. By providing payment information, you represent and warrant that you have the legal right to use the payment method you provide.

All prices shown on the Website are in British Pounds (GBP) and include Value Added Tax (VAT) where applicable. Additional charges, such as delivery fees, will be shown before you confirm your order.

3.3 Delivery

We aim to deliver our products within the timeframe specified at the time of order. However, delivery times are estimates only and are not guaranteed. We are not responsible for delays in delivery caused by circumstances beyond our reasonable control.

To ensure successful delivery, please provide accurate and complete delivery information, including any special instructions for delivery (e.g., access codes, preferred delivery times).

4. Cancellations, Returns, and Refunds

4.1 Cancellation Policy

For standard orders, you may cancel your order up to 48 hours before the scheduled delivery date for a full refund. For same-day or next-day delivery orders, cancellations must be made within 2 hours of placing the order.

For wedding or event flowers, our cancellation policy varies based on the size and timing of the event. Please refer to your specific contract or contact us directly for details.

4.2 Returns and Refunds

Due to the perishable nature of flowers, we generally do not accept returns. However, if you are not completely satisfied with your purchase, please contact us within 24 hours of delivery, and we will work with you to resolve the issue, which may include a replacement or refund at our discretion.

For non-perishable items, returns may be accepted within 14 days of delivery, provided the items are in their original condition and packaging. Return shipping costs are the responsibility of the customer unless the return is due to our error.

5. Intellectual Property Rights

All content on the Website, including text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of SprinLavat or its content suppliers and is protected by UK and international copyright, trademark, and other intellectual property laws.

You may access, view, download, and print content from the Website for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content from our Website without our express written permission.

6. User Content

If you post, upload, input, provide, or submit content to our Website (including reviews, comments, or social media interactions), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

You represent and warrant that you own or control all rights to the content you submit, that the content is accurate, and that use of the content does not violate these Terms or any applicable laws and will not cause injury to any person or entity.

We have the right, but not the obligation, to monitor, edit, or remove any content submitted to our Website that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, obscene, or otherwise objectionable.

7. Prohibited Uses

You agree not to use the Website:

  • In any way that violates any applicable federal, state, local, or international law or regulation
  • To impersonate or attempt to impersonate SprinLavat, a SprinLavat employee, another user, or any other person or entity
  • To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website
  • To use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website
  • To introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful
  • To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website

8. Disclaimer of Warranties

The Website and all content, products, and services offered through the Website are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied.

We do not guarantee that the Website will be secure or free from bugs or viruses. You are responsible for configuring your technology to access the Website and should use your own virus protection software.

9. Limitation of Liability

To the fullest extent permitted by law, SprinLavat shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Website
  • Any conduct or content of any third party on the Website
  • Any content obtained from the Website
  • Unauthorized access, use, or alteration of your transmissions or content

Our total liability to you for all claims arising from or related to your use of the Website shall not exceed the amount paid by you to SprinLavat during the six (6) months preceding the date on which your claim arose.

10. Indemnification

You agree to indemnify, defend, and hold harmless SprinLavat and its officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without giving effect to any principles of conflicts of law.

Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

We may revise these Terms at any time by updating this page. By continuing to access or use our Website after those revisions become effective, you agree to be bound by the revised Terms.

13. Severability

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and SprinLavat regarding your use of the Website and supersede all prior and contemporaneous written or oral agreements between you and SprinLavat.

15. Contact Information

If you have any questions about these Terms, please contact us at:

SprinLavat Flower Store
42 Blossom Street
London, EC2A 4BX
United Kingdom
Email: [email protected]
Phone: +44 20 7123 4567

These Terms of Service were last updated on August 15, 2023.

SprinLavat Logo

Bringing nature's beauty to your doorstep since 2010

Quick Links

  • Home
  • About Us
  • Services
  • Shop
  • Blog
  • Contact

Services

  • Bouquets
  • Wedding Flowers
  • Corporate Services
  • Subscriptions
  • Workshops

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy

© 2023 SprinLavat Flower Store. All rights reserved.

Cookie Settings

We use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking "Accept All", you consent to our use of cookies.